Frequently Asked Questions
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We currently are not exporting outside the United States.
At Glacial Freeze Dry, we are committed to delivering the highest quality products through a meticulous and transparent sourcing process. Our standards reflect both regulatory compliance and ethical responsibility.
1. Vetted for Safety
All ingredients used in our products are sourced exclusively from suppliers that have been vetted for safety and quality standards.
2. Absolutely No 3D/4D or Rendered Products
Glacial Freeze Dry maintains a strict policy against the use of 3D (dead, dying, or diseased) and 4D (disabled) animal sources. We also prohibit rendered and denatured materials. This guarantees that only clean, unaltered ingredients make it into our facility and final products.
3. Client-Centric Sourcing Flexibility
To meet our clients’ unique needs, we offer flexible sourcing options. Clients may choose from our carefully vetted ingredient partners or supply their own approved sources, provided they meet our standards. This adaptability allows us to support custom formulations and specialized preferences.
4. Full Traceability
All ingredients are 100% traceable back to their origin. Our sourcing practices follow the guidelines of the Safe Quality Food (SQF) standards, ensuring transparency, safety, and accountability at every stage. Glacial Freeze Dry is currently preparing for our SQF audit.
For detailed documentation or additional sourcing information, please contact us.
Our pricing structure and margins are designed to be highly competitive within the industry. We provide access to a standardized product catalog through our dedicated wholesale website. Please contact us to learn more.
We do not impose minimum order quantities (MOQs) on items listed in our Ready-to-Ship catalog. You are free to order in bulk, by the pound, or by-the-ounce in prepackaged formats — whichever best suits your needs. Please note that custom formulations or proprietary recipes may be subject to minimum order requirements, depending on the complexity and scale of production involved.
Yes. We provide a diverse selection of packaging options — including labeled and printed bags, clamshells, canisters, tubs, and shakers — to help your brand stand out. Our brand management services offer various options for design referrals to ensure your packaging aligns with the premium quality of your product. For orders under 1 pound or not in bulk, we recommend selecting from our standard bag sizes.
Supplying Your Own Packaging?
Please consult with us first to ensure compatibility. Packaging volume is often listed in liquid ounces, but ingredient density varies — e.g., 3 ounces of freeze-dried beef may occupy significantly more space than expected.
We can refer you to fulfillment services that offer customizable eCommerce fulfillment, warehousing, and shipping solutions.
Contact us for more information.
We make ordering simple and efficient. Start by submitting your wholesale application. Once approved and your packaging is received, you can place orders either online via our Shopify-powered portal or through a purchase order. Standard catalog items typically ship within one to two weeks.
For custom or bulk orders, please contact us to confirm lead times.
Our state-of-the-art freeze-dry technology preserves up to 98% of nutrients while extending shelf life up to 25 years — all without preservatives or artificial additives. This science-backed process removes moisture while preserving the integrity of natural ingredients, resulting in clean-label products that meet today’s consumer demands for both quality and convenience. When your volume justifies it, we even offer seamless 1-to-1 recipe transfer capability to help you migrate production to your own in-house freeze-dryers.
